I love going here on date night or just after a hard day. I usually get the parmesan wings and a blue moon. The staff is always friendly and prompt.
(5)
Sheryl J.
Worked hard today and wanted to sit and relax with my husband and enjoy some good wings. The waitress sat us, a few minutes later the same waitress sat some of her friends AND took their drink order. We got our drinks 5 minutes after the others who came in 5 minutes after us plus she brought them carrots and celery. Ordered our food and ordered some fries. Food came but fries never did. The other table got 2 separate order of fries, the second order they looked surprised and said thanks, I'm sure one was ours. We've always enjoyed BWW but the blaten disrespect was too much.
(3)
Damon B.
Close to my hotel, and came in for a couple of beers. Cold beer, nice TV's, and friendly service. Even though I am not a fan of BWW chicken wings, the two guys next to me seamed to enjoy their wings. Stay thirst my friends...
(3)
Jeremy J.
This place can be great, but DO NOT order food if it is within two hours of close! The kitchen will hate you and the food quality will suffer. I had an issue a few months ago with actually hearing the cooks cussing and slamming stuff around despite it being an hour and a half before the kitchen closed. The wings that I received seemed to have only been brushed with a tiny bit of sauce. The manager was quite apologetic when I brought it to his attention, but could do nothing since it was a to-go order and I was already home. I finally decided to give them another chance tonight, but received boneless wings rather than the traditional wings that I had ordered. The server rang them in correctly, the kitchen dropped the ball for the second time in a row. Once again, nothing can be done because I am back home with my incorrect to-go order.
(1)
Brenda M.
We did not get good service, wrong beer, wings were dry, just not a good experience will not be back. You have problems. I don't think you will last a year.
(1)
John R.
Been there three times now since they've opened while trying to see if my previous experiences were just the restaurant working it's kinks out. Not going to be visiting anymore. It seems as though the wait staff works on some type of "team" system where there is no single server for your table. Twice, I've stared across the bar to see our beers sitting there for 5-8 minutes before our server finally brought them out. I've had to ask for them to clear empties away and take away the dirty napkins and plates. There is no sense of service at all. We watched as a group of about a dozen guys having their fantasy football draft called a manager over to complain that they weren't getting their food. Instead of seeing the folks stepping it up, you could just see the servers' surly looks. Hey B Dubs...my wife and I typically drop $80 a pop between drinks, an appetizer, and some wings. We have both worked in restaurants and know what good service should be. You ain't it.
(1)
Brian F.
Great wings!! I have been here quite a bit and have had great service but have also had not so great service. The pros out weight the cons here. It's a great place to get some wings and enjoy a game.
(4)
Emily S.
We have eaten at many Buffalo Wild Wings and were so excited when one came to Fort Smith. We had a great experience and the food was so good! Good server and good manager. Asian zing sauce is the only way to go! The only negative, parking is pretty bad! Over all great place and we will be back often!
(5)
Heike S.
Service is awful, and I never got the wings I ordered, and finally left. I will go back when they get the kinks worked out!
(1)
Jordan G.
They should have opened this place years ago! They're missing a lot of revenue. Place is packed and is way better than Fridays or Hooters. However, they still have some training left to do. First fight night and they're struggling to stay on top of things and keep drink and food orders straight. I'll give this place 4 stars for now but I fully expect this to be 5 stars before too long. Also parking is insanely difficult! Not enough spots sadly. Took 5 to 10 minutes to park. One last thing, Yasmine was very nice and pleasant to have as a server. Thank you Yasmine! I'll be here again for sure!
(4)
Theresa V.
My boyfriend and I come here often. It has good pricing and the food is good. The previous reviews to me don't really do this place justice. I've never once had bad service, the karaoke night is fun, and the staff is really friendly. My boyfriend gets the same thing every time (small boneless honey BBQ) and is never disappointed, I like to try new things so I get something different every time. Mango habanero is my favorite wing sauce and desert heat is my favorite dry rub. You can get the dry rubs sprinkled over your fries or buffalo chips as well. My favorite burger is the big jack daddy. It's definitely a big proportion but it's good for the price. Best salad is the chop salad. It can get really loud on karaoke nights but I love the atmosphere and the fun environment. If you can't stand people singing or even hearing some tone deaf people singing, I would steer clear on karaoke night. When you go here, ask for Calynn to be your server. She's the best there. Always gives wonderful service and I always request her. Love BWW's.
(4)
Jeramy P.
I almost hate to say it, as I love local wing joints, but BWW has the best wings in Fort Smith at the time of this review. We're really hurting for a mom-and-pop wing shop, but BWW does bring the quality. The sauce selection is excellent and their prices are pretty reasonable. They have a fantastic lunch deal, which is what brings me here most often. The service is fair to middling... you're virtually assured competent service, but really excellent is hard to find. On game nights, especially Razorback/Sooner games, the place is packed. If you aren't interested in the sports, avoid like the plague. Pro-tip: Try the tenders naked with a dipping sauce. Quite tasty.
(4)
David S.
Yes! They've finally got a B-Dubs in Ft. Smith...and it's excellent! I'm primarily comparing my BWW experience here to the ones in the Northwest AR, Little Rock, and Southwest MO areas. I've been coming here 2-3 times a month since it opened with groups ranging from three people to 10 people and have never had a bad experience. The wait staff is super friendly and courteous; whether you're in the bar, the patio, or dining room. I always get boneless wings and they have always been generous with the number in the tray. I've never ordered anything on the menu and received it in poor condition like it was just "thrown together" or cooked hastily. The drinks at the bar have always been just strong enough and reasonably priced. There's enough large TV's for everyone to watch or play the games on. I'm not sure if they do karaoke at the Ft. Smith location, but that was something I enjoyed at the other locations and would like to see it here.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Late Night Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Coat Check : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Bridget H.
Good food, good atmosphere, good prices!
(5)Lyndsey R.
I love going here on date night or just after a hard day. I usually get the parmesan wings and a blue moon. The staff is always friendly and prompt.
(5)Sheryl J.
Worked hard today and wanted to sit and relax with my husband and enjoy some good wings. The waitress sat us, a few minutes later the same waitress sat some of her friends AND took their drink order. We got our drinks 5 minutes after the others who came in 5 minutes after us plus she brought them carrots and celery. Ordered our food and ordered some fries. Food came but fries never did. The other table got 2 separate order of fries, the second order they looked surprised and said thanks, I'm sure one was ours. We've always enjoyed BWW but the blaten disrespect was too much.
(3)Damon B.
Close to my hotel, and came in for a couple of beers. Cold beer, nice TV's, and friendly service. Even though I am not a fan of BWW chicken wings, the two guys next to me seamed to enjoy their wings. Stay thirst my friends...
(3)Jeremy J.
This place can be great, but DO NOT order food if it is within two hours of close! The kitchen will hate you and the food quality will suffer. I had an issue a few months ago with actually hearing the cooks cussing and slamming stuff around despite it being an hour and a half before the kitchen closed. The wings that I received seemed to have only been brushed with a tiny bit of sauce. The manager was quite apologetic when I brought it to his attention, but could do nothing since it was a to-go order and I was already home. I finally decided to give them another chance tonight, but received boneless wings rather than the traditional wings that I had ordered. The server rang them in correctly, the kitchen dropped the ball for the second time in a row. Once again, nothing can be done because I am back home with my incorrect to-go order.
(1)Brenda M.
We did not get good service, wrong beer, wings were dry, just not a good experience will not be back. You have problems. I don't think you will last a year.
(1)John R.
Been there three times now since they've opened while trying to see if my previous experiences were just the restaurant working it's kinks out. Not going to be visiting anymore. It seems as though the wait staff works on some type of "team" system where there is no single server for your table. Twice, I've stared across the bar to see our beers sitting there for 5-8 minutes before our server finally brought them out. I've had to ask for them to clear empties away and take away the dirty napkins and plates. There is no sense of service at all. We watched as a group of about a dozen guys having their fantasy football draft called a manager over to complain that they weren't getting their food. Instead of seeing the folks stepping it up, you could just see the servers' surly looks. Hey B Dubs...my wife and I typically drop $80 a pop between drinks, an appetizer, and some wings. We have both worked in restaurants and know what good service should be. You ain't it.
(1)Brian F.
Great wings!! I have been here quite a bit and have had great service but have also had not so great service. The pros out weight the cons here. It's a great place to get some wings and enjoy a game.
(4)Emily S.
We have eaten at many Buffalo Wild Wings and were so excited when one came to Fort Smith. We had a great experience and the food was so good! Good server and good manager. Asian zing sauce is the only way to go! The only negative, parking is pretty bad! Over all great place and we will be back often!
(5)Heike S.
Service is awful, and I never got the wings I ordered, and finally left. I will go back when they get the kinks worked out!
(1)Jordan G.
They should have opened this place years ago! They're missing a lot of revenue. Place is packed and is way better than Fridays or Hooters. However, they still have some training left to do. First fight night and they're struggling to stay on top of things and keep drink and food orders straight. I'll give this place 4 stars for now but I fully expect this to be 5 stars before too long. Also parking is insanely difficult! Not enough spots sadly. Took 5 to 10 minutes to park. One last thing, Yasmine was very nice and pleasant to have as a server. Thank you Yasmine! I'll be here again for sure!
(4)Theresa V.
My boyfriend and I come here often. It has good pricing and the food is good. The previous reviews to me don't really do this place justice. I've never once had bad service, the karaoke night is fun, and the staff is really friendly. My boyfriend gets the same thing every time (small boneless honey BBQ) and is never disappointed, I like to try new things so I get something different every time. Mango habanero is my favorite wing sauce and desert heat is my favorite dry rub. You can get the dry rubs sprinkled over your fries or buffalo chips as well. My favorite burger is the big jack daddy. It's definitely a big proportion but it's good for the price. Best salad is the chop salad. It can get really loud on karaoke nights but I love the atmosphere and the fun environment. If you can't stand people singing or even hearing some tone deaf people singing, I would steer clear on karaoke night. When you go here, ask for Calynn to be your server. She's the best there. Always gives wonderful service and I always request her. Love BWW's.
(4)Jeramy P.
I almost hate to say it, as I love local wing joints, but BWW has the best wings in Fort Smith at the time of this review. We're really hurting for a mom-and-pop wing shop, but BWW does bring the quality. The sauce selection is excellent and their prices are pretty reasonable. They have a fantastic lunch deal, which is what brings me here most often. The service is fair to middling... you're virtually assured competent service, but really excellent is hard to find. On game nights, especially Razorback/Sooner games, the place is packed. If you aren't interested in the sports, avoid like the plague. Pro-tip: Try the tenders naked with a dipping sauce. Quite tasty.
(4)David S.
Yes! They've finally got a B-Dubs in Ft. Smith...and it's excellent! I'm primarily comparing my BWW experience here to the ones in the Northwest AR, Little Rock, and Southwest MO areas. I've been coming here 2-3 times a month since it opened with groups ranging from three people to 10 people and have never had a bad experience. The wait staff is super friendly and courteous; whether you're in the bar, the patio, or dining room. I always get boneless wings and they have always been generous with the number in the tray. I've never ordered anything on the menu and received it in poor condition like it was just "thrown together" or cooked hastily. The drinks at the bar have always been just strong enough and reasonably priced. There's enough large TV's for everyone to watch or play the games on. I'm not sure if they do karaoke at the Ft. Smith location, but that was something I enjoyed at the other locations and would like to see it here.
(5)Caleb H.
Wings are worth the money. Great for game day.
(3)